Our Commitment to Client Satisfaction

At Listing Care Pro, we are committed to providing high-quality advisory services and expert guidance for Google Business Profile challenges. We understand that every case is unique, and we strive to deliver value through our expertise and support. This Refund Policy outlines the conditions under which refunds may be requested and processed.

1. Service Fees

Our service fees cover:

  • Professional analysis of your Google Business Profile situation
  • Expert review of your case against Google’s policies and guidelines
  • Detailed action plans and compliance recommendations
  • Ongoing support and guidance throughout the process
  • Access to our team’s expertise and knowledge
  • Time and resources dedicated to your case

Our fees are for advisory services and professional guidance, not for guaranteed outcomes or results.

2. Refund Eligibility

You may be eligible for a refund under the following conditions:

Service Not Delivered

If we fail to provide the agreed-upon services within a reasonable timeframe and do not respond to your communications within 48 hours.

Service Quality Issues

If the guidance provided is demonstrably incorrect or not based on current Google policies, and we are unable to rectify the situation.

Early Cancellation

If you cancel within 7 days of purchase and before substantial work has been completed on your case, you may receive a partial refund.

3. Non-Refundable Situations

Refunds will NOT be provided in the following situations:

Outcome-Based Requests:

Refunds based on Google’s decision not to reinstate your profile, approve verification, or any other outcome beyond our control.

Timeline Dissatisfaction:

Refunds based on the length of time Google takes to review or respond to your case.

Services Already Rendered:

After we have completed our analysis, provided recommendations, and delivered the agreed-upon services.

Client Non-Compliance:

If you do not follow the guidance provided or fail to provide necessary information or documentation.

Change of Mind:

After substantial work has been completed on your case and services have been delivered as agreed.

Important Notice

Our services are advisory in nature. We provide guidance and recommendations based on our expertise, but we cannot control or guarantee Google’s decisions. Refund requests based on outcomes determined by Google will not be approved.

5. Refund Request Process

To request a refund, please follow these steps:

1

Contact Us

Email info@listingcarepro.com with “Refund Request” in the subject line

2

Provide Details

Include your order number, reason for refund request, and any supporting documentation

3

Review Period

We will review your request within 5-7 business days and respond with our decision

4

Processing

If approved, refunds will be processed within 10-14 business days to the original payment method

6. Partial Refunds

In some cases, we may offer partial refunds based on the amount of work completed and services delivered. Partial refunds are determined on a case-by-case basis and are at our sole discretion.

7. Dispute Resolution

If you disagree with our refund decision, you may request a review by a senior team member. We are committed to fair and reasonable resolution of all disputes. All final decisions regarding refunds are made at our sole discretion.

Questions About Our Refund Policy?

We’re here to help. Contact us for clarification or assistance.

Contact Us

8. Policy Updates

We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services after any changes constitutes acceptance of the updated policy.